Privacy, in plain language.

Their Words is provided by Fuzzy Bear Studios, LLC. It helps people communicate with picture tiles, sentences, and spoken audio.

Information stored on your device

The app stores words, categories, favorites, saved sentences, illustration and language preferences, speech settings, and the caregiver PIN locally. A child profile does not require a name, date of birth, ethnicity, or photograph. Photos you choose or take for tiles are copied into local app storage. We do not upload these photos or use them to train AI.

Their Words does not require an app account and contains no advertising or third-party analytics. We do not receive your board content, custom photos, PIN, or generated speech through a Their Words service. The caregiver PIN helps prevent accidental changes; it does not replace the device passcode.

Word-use counts are stored locally to help organize frequently used words. They are not sent to us. Keep your device and backups protected, especially if they contain personal photos.

Trials and purchases

Trials and one-time unlocks use Apple’s App Store and require an Apple Account, not a separate app account. Apple processes purchase information under its own privacy practices. The app checks Apple-signed transactions on the device and keeps a local time reference to track the seven-day trial. Words, photos, sentences, and generated speech are not sent to Apple to verify a purchase.

Purchase access is separate from board backups. Restore purchases with the Apple Account that made the purchase; restoring or reinstalling does not restart the trial. Trial expiry does not delete your board. PIN-protected backup export remains available without a purchase.

Speech and optional AI voices

The device voice is available without accepting the optional Supertonic terms. Supertonic generates synthetic speech on your device. Their Words does not send selected words, photos, or generated audio to a server for this feature.

This is on-device speech, not a cloud speech service. The app may keep generated audio in a local cache to make repeat speech faster. Voice preferences and acceptance of the optional voice terms are also stored locally. Caregivers can read the terms and offline license copies in Parent → Speech & licenses.

Photos and permissions

Photo controls are in PIN-protected Parent Mode. Camera access is requested only when a caregiver chooses to take a photo. You can also choose a photo using the system photo picker. Change permissions in iOS Settings.

The app explains photo privacy before you attach a picture. Their Words does not need microphone or location access for communication. Declining camera permission does not prevent you from using built-in pictures and words.

Backups and sharing

A caregiver can export a backup through the iOS share sheet. It includes words, categories, settings, and custom photos, but not the PIN or Supertonic acceptance. You choose the destination; its privacy practices then apply. iOS or iCloud backups may also include app data according to device settings and Apple's terms.

Keeping and removing information

You can remove words and photos from the board in Parent Mode. Deleting the app, rather than offloading it, removes its local app data from the device. Copies in exported or device backups may remain and must be managed separately.

Board data remains locally available between sessions. Removing a picture from a tile does not guarantee that every previously copied image file has been erased from local app storage. Photos in your photo library are separate from the app’s copies.

Export a backup before deleting the app if you want to keep your board. We cannot access your local board to retrieve or delete it remotely.

This website and support requests

Cloudflare hosts this website and processes technical request information, such as IP addresses and browser details, to deliver and protect it. We do not add advertising or analytics scripts to this site.

We do not add tracking cookies or a contact form. Cloudflare’s handling of information is described in its privacy policy.

If you email us, we receive the address and information you choose to send so we can respond and troubleshoot. Email is handled by our email provider, separate from the app’s on-device storage. Please do not include a child’s identifying information, photos, PIN, or backup. Hide personal content in screenshots.

You may contact us to request deletion of information you sent in a support request. We do not sell support information or use it for advertising.

Children and caregiver controls

Their Words can be used by children with caregiver setup and supervision. A child does not need to give us personal information to communicate. Caregivers manage profiles, permissions, custom photos, and backups in Parent Mode.

Updates and contact

We may update this policy as the app changes. Updates will appear here with a revised effective date. For privacy questions, contact Fuzzy Bear Studios, LLC at fuzzybearstudiosllc@gmail.com.